YW Consulting designs, installs, and manages the technology small businesses, professional offices, and nonprofits run on: AI receptionists that answer every call, modern cloud phone systems, and business-grade Wi-Fi — backed by 25+ years of enterprise communications experience.
Six ways we help small organizations sound bigger, work from anywhere, and stop fighting their technology. Tap any service for detail.
No “call for a quote” games. These are our three most-requested engagements, priced the way we actually sell them. Use the estimator underneath to shape a number for your size.
A trained AI receptionist answers every call in your business’s voice — nights, weekends, and holidays — books appointments, takes messages, and routes emergencies to a human.
Plus $950 one-time setup & voice training
We migrate you to a modern cloud phone system (net2phone partner), then manage the phones, users, and day-to-day changes for one predictable per-user price.
Phone service from $19.99 + $25 management · $100/user one-time migration
A designed — not guessed — UniFi network for your office: predictive coverage planning, clean installation, and ongoing management so Wi-Fi stops being a daily complaint.
Installation typically $2,500–$5,000 per site
Slide to your size and tick what you need. This uses the same published rates as the offers above — a starting point for our discovery call, not a binding quote.
Wi-Fi installation and any hardware are quoted per site after a coverage survey. Phone pricing includes net2phone service from $19.99/user plus YW management.
Talk through this estimate
YW Consulting was founded by a solutions architect with 25+ years in unified communications and networking — the engineer organizations call when phone systems, video, and networks have to work the first time, including migrations for county government, healthcare systems across 120+ sites, higher education, and Fortune-scale enterprises.
Small businesses, law and accounting offices, clinics, churches, and nonprofits rarely get that level of engineering. They get a reseller, a call center, and a prayer. YW Consulting exists to close that gap: the same design discipline — documented plans, tested cutovers, real verification steps — applied to the phone system, Wi-Fi, and AI tools a 5-to-50-person organization actually runs on.
We also help at the kitchen-table end of the market: patient, plain-language tech help for seniors and home-based businesses, and practical AI adoption advice for nonprofits through our community-impact work.
A short call and a look at what you have today — bills, contracts, pain points. You get honest advice even if the answer is “keep what you have.”
A written plan with fixed pricing: call flows, network design, timelines, and exactly what changes for your team on day one.
We install, migrate, and test — numbers ported, Wi-Fi surveyed, AI receptionist trained on your business — with verification at every step.
One call for changes and problems. Adds, moves, and fixes are handled for you, with monthly check-ins instead of surprise bills.
Plain-language notes from the field — the same explanations we give clients before they spend a dollar.
Most small businesses miss every call that comes in after hours, during lunch, or while the front desk is with another customer. An AI receptionist doesn’t replace your people — it makes sure a human conversation can start, and an appointment can be booked, even when no one can pick up.
Set up well, it answers in your business’s name, follows your rules for emergencies, books into your real calendar, and sends you a summary you can act on in the morning. Set up badly, it’s a robot maze. The difference is training it on your services, your hours, and your exceptions — which is why our setup includes a full voice-training and test-call process before go-live.
Good candidates: clinics, law offices, home services, salons, and any office where the phone is both the front door and the bottleneck.
Your phone numbers are your business identity. A cloud migration done right ports every number, rebuilds your call flows on paper first, and runs old and new side by side until the new system is proven.
The failures we get called to fix almost always trace back to the same shortcuts: no inventory of numbers and fax lines, auto-attendants rebuilt from memory, and no test plan for the morning after cutover. Our migrations start with a full inventory, a documented dial plan, and a verification checklist — the same discipline used on enterprise cutovers with hundreds of sites.
Budget honestly: the per-user price is the small part. Plan for migration labor, a few new desk phones if yours are end-of-life, and one training session for the team.
When Wi-Fi crawls, the internet plan usually gets blamed — and upgraded — while the real problem, access-point placement and interference, stays exactly where it was.
One router in a wiring closet can’t cover a suite of offices, a waiting room full of phones, and a back room with a metal door. A predictive coverage survey models your actual floor plan and walls before anything is mounted, so access points land where the math says coverage will be — not where the ceiling tile was convenient.
Separate networks for staff, guests, and devices (printers, cameras, point-of-sale) also matter: they keep a visitor’s phone away from your file shares and keep a misbehaving gadget from taking the whole office down.
Three companies, one mark. YW Consulting is the technology practice; Fleet and Investments are its sister companies under the same roof in Columbia, Maryland.
AI receptionists, business phone systems, managed Wi-Fi, and collaboration consulting for small businesses, professional offices, and nonprofits.
Vehicle rentals and transportation under the YW Auto Solutions brand — quality cars sourced, inspected, and prepared for rental fleets and transportation in the Baltimore–Columbia corridor.
YW Investments LLC — a Maryland LLC (formed February 2025) holding real-estate and private investments, including Baltimore residential property.
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